FAQ Category: FAQs

Parental Control Services for Mobile Devices

What if my kid has a new mobile device?

1)You have to provide the new mobile device to the school for MDM installation.  2)The school will provide a new unique device code for pairing.  3)Follow Pair Device by Scanning QR Code or Pair Device by Typing in Device Code for pairing the new device.

How to remove device?

Go to Device page Choose the device Hold & swipe to the LEFT until the garbage bin appears Release and the device will be removed

How to allow using Device in given time? (Free Time)

Free Time This is effective only when APP LOCK and SCHEDULES are running.  When some apps are being “Locked / hidden”, a short break can be granted to kids to use all apps. Please note the following: Apps being locked/hidden by schools, APP LOCK and SCHEDULES in ParSon App will be released when FREE TIME…
Read more

How to allow using some apps only? (App Lock )

App Lock Go to App Lock Select the apps you want to HIDE (with a ” \ ” over the app) *The apps you allowed do not need to be selected **The apps that are not selected will be set to SHOW status Press [ √ ] button to confirm One-time Shortcut Keys [ Select All…
Read more

Schedule showing or hiding apps (Schedule)

Schedule Add a Schedule Tap [ + New ] to start Set Start Time Set End Time Select day(s) of the week to run Tap Apps > Select Apps or use ⭐️ folder for quick selection Tap [ √ ] to confirm Edit a Schedule Press and Hold the schedule > Swipe right to edit…
Read more

How to block websites? (Block)

Block Restrict kid’s device from accessing inappropriate websites You can turn on Block Adult Content to filter those known websites You can add more websites to restrict  

How to check kid’s mobile device location? (Location)

Locator Display real-time location provided that the mobile device is connected to the Internet.

How to control more on the kid’s mobile device? (Control)

CONTROL School may give more control to parents on controlling mobile device, including app installation, Wi-Fi settings, etc. Please check with kid’s school for details

Does ParSon has a web version?

Yes. The website is https://parson.app/portal/ All functions and features are similar to app version

Why I cannot access my kid’s mobile device?

Your access to kid’s mobile device may be restricted due to school policy. Please consult your kid’s school because the teachers are conducting teaching during school time.