FAQ Category: General

Parental Control Services for Mobile Devices

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What is ParSon?

ParSon is a parental control app for parents to manage their kids’ mobile devices installed MDM by schools. With this tool, parents can remotely manage Apps for kids to use or not to use, restrict websites, set schedules for apps, and track device location. ParSon was developed by ESP Limited and is compatible well with…
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What should Schools and Parents prepare before using ParSon?

ParSon aims to assist kids using mobile devices outside school time.  Both schools and parents should collaborate to manage kids using mobile devices in school and at home. Therefore, we highly recommend schools and parents to discuss the following issues before launching ParSon: School Time : Time which parents are restricted from managing kid’s devices.…
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Can I add a mobile device without MDM installed?

No. The mobile device must be installed ESP MDM by a school. Please approach your kid’s school for details.

How to Migrate from Parent MDM to ParSon?

ParSon is new parent’s app for ESP MDM devices. Please follow the instructions to update, migrate parent app’s info and register your ParSon account: Go to App Store to download the latest Parent MDM. After installed the latest version, ParSon icon should appear on your device. In Parent MDM, tap ParSon button to start the migration.…
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Pair device by scanning QR Code

Pre-requisites for successful pairing: The target device must be installed with ESP  (Student) MDM. School must enable BYOD settings. Steps: Please approach the kid’s school for enquiry and registration Open the ESP (Student) app on target device > Tap student photo for the Device’s QR Code Open ParSon app on your device (parent’s device) Register…
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Pair device by typing in Device Code

Pre-requisites for successful pairing: The target device must be installed with ESP  (Student) MDM. School must enable BYOD settings. Steps: Please approach the kid’s school for enquiry and registration School will provide a unique Device Code Open ParSon app on your device (parent’s device) Register and log into your ParSon account Tap [ + ]…
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Can a kid’s device pair with more than 1 parents devices?

Yes, but the have to share the same ParSon account.   That is, ParSon app should be installed on both parents’ mobile devices, and they use the same ParSon account, email address or mobile number and password to login.

What if I have a new mobile phone for ParSon?

If you have a new mobile phone for parent, you can first download and install ParSon from the App Store or Google Play Store, and then log in with your registered ParSon account to continue using it.

What if my kid has a new mobile device?

1)You have to provide the new mobile device to the school for MDM installation.  2)The school will provide a new unique device code for pairing.  3)Follow Pair Device by Scanning QR Code or Pair Device by Typing in Device Code for pairing the new device.

How to remove device?

Go to Device page Choose the device Hold & swipe to the LEFT until the garbage bin appears Release and the device will be removed

How to allow using some apps only? (App Lock )

App Lock Go to App Lock Select the apps you want to HIDE (with a ” \ ” over the app) *The apps you allowed do not need to be selected **The apps that are not selected will be set to SHOW status Press [ √ ] button to confirm One-time Shortcut Keys [ Select All…
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App Lock

Allow parent to SHOW / HIDE the selected app(s) Tap the app(s) you want to HIDE in kid’s device ( Tap the same app again to deselect ) > Press [ √ ]  to confirm You can tap [ Select All ] to select all apps instantly ( Tap [ Unselect All ] to deselect all…
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App Lock – Shortlist

Users can shortlist apps in this ⭐️ folder, * only shortlisted apps are shortlisted for action

Schedule showing or hiding apps (Schedule)

Schedule Add a Schedule Tap [ + New ] to start Set Start Time Set End Time Select day(s) of the week to run Tap Apps > Select Apps or use ⭐️ folder for quick selection Tap [ √ ] to confirm Edit a Schedule Press and Hold the schedule > Swipe right to edit…
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Schedule

Set time to Show / Hide apps

How to block websites? (Block)

Block Restrict kid’s device from accessing inappropriate websites You can turn on Block Adult Content to filter those known websites You can add more websites to restrict  

Block

Limits access to inappropriate sites.

How to check kid’s mobile device location? (Location)

Locator Display real-time location provided that the mobile device is connected to the Internet.

Locator

Check kid device’s location * If KID device doesn’t have ParSon, pls install from app store

Control

To turn ON / OFF kid device’s features. * Control items are preset by the school

How to control more on the kid’s mobile device? (Control)

CONTROL School may give more control to parents on controlling mobile device, including app installation, Wi-Fi settings, etc. Please check with kid’s school for details

Does ParSon has a web version?

Yes. The website is https://parson.app/portal/ All functions and features are similar to app version

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Other settings / information of ParSon

User Guide (PDF Download)

Please click the picture for reading : ParSon User Guide

Why I cannot access my kid’s mobile device?

Your access to kid’s mobile device may be restricted due to school policy. Please consult your kid’s school because the teachers are conducting teaching during school time.

Add/Remove Device & Install/Uninstall ParSon (Kid)

 Add Device & Install ParSon (Kid)  Remove Device & Uninstall ParSon (Kid)